United Water is working with the Pennsylvania Department of Environmental Protection (DEP) to test the water before lifting this advisory. DEP-mandated water quality testing following low chlorine levels at a water facility generally takes 48 hours to complete before a boil water advisory is lifted.
United Water will continue to communicate directly with affected customers using a rapid dialer system. However, this system can only reach customers with a valid phone number.
Affected customers include those served by United Water within the following municipalities: Borough of Mechanicsburg and the Townships of Hampden, Silver Spring, Lower Allen, Upper Allen, Monroe and Monaghan. United Water customers in Grantham (including Messiah College) and Center Square are not affected by this advisory because they are served by one of our other water systems.
It is important to note that other residents within these townships may be served by a different water supplier. Those individuals would not be impacted by this boil water advisory because they are not United Water customers. Customers may receive calls regarding this geographical differentiation.
The latest information associated with the boil water advisory issued by United Water Pennsylvania is posted on their website at this link: http://www.unitedwater.com/pennsylvania/cusNewscenter.aspx?id=8472
The information above provided by United Water.