Harley-Davidson’s Tour Center at York Vehicle Operations received a national award from the Guest Relations Association in recognition of the launch of the Steel Toe Tour experience.
More than 3,200 people participated in Harley-Davidson’s Steel Toe Tour since its launch in February 2012. “For many years our customers have requested a tour that gets them closer to the action and enables them to see more on the factory floor. I am so pleased that we have been able to develop this one-of-a kind experience for our customers,” said Amy Warner, manager of factory tour operations.
The exclusive tour is designed for visitors who desire a more personalized and in-depth tour experience. The two-hour fee-based tour includes many areas of the factory not included on the free tour, plus a high-visibility vest, an exclusive pin, a group photo in the factory and a coupon for the gift shop. “The steel toe tour was awesome. We had taken the regular tour twice in the past, but felt this tour exceeded those,” said a recent visitor following their tour.
Steel Toe Tours are also offered at Harley-Davidson’s Pilgrim Road Powertrain Operations in Menomonee Falls, Wis. and Kansas City Vehicle and Powertrain Operations in Kansas City, Mo. For more information about Harley-Davidson factory tours, call 1-877-883-1450 or visit http://www.harley-davidson.com/experience.
The Guest Relations Association is a networking organization of companies and organizations that offer factory tour or visitor center experiences. The award was presented at the Association’s annual conference.
York Steel Toe Tour Receives National Award
Harley-Davidson’s Tour Center at York Vehicle Operations received a national award from the Guest Relations Association in recognition of the launch of the Stee...