Local News

UGI experiencing loss of 800 phone service

 UGI label

Due to an equipment issue, UGI Utilities has temporarily lost 800 phone service.

Because of this outage, UGI’s regular phone numbers for UGI Gas, UGI Penn Natural Gas and UGI Electric (800-276-2722) and UGI Central Penn Gas (800-652-0550) are not functional at this time. UGI’s Call Center is operating. During this situation, UGI is only accepting emergency phone calls.

Please use the following number to contact UGI if you smell gas in your home or business, or if you are experiencing an electric outage in UGI’s electric service territory: 610 736 5371

If you are experiencing difficulty reaching UGI, please contact your local 911 emergency center. UGI will provide an update on this 800 number outage as information is available. Customers and individuals who smell an odor of gas should leave the building and call UGI or 911 from an outside phone. If you have a downed electric power line, avoid the area and contact UGI. Customers are urged to contact UGI at a later time for any non-emergency phone calls. We apologize for any inconvenience.

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2 Comments to “UGI experiencing loss of 800 phone service”

    kidsneedtogrowup said:
    February 20, 2014 at 11:33 AM

    Sure it is an "outage"….. they want you to pay for the call to them. since all this backlash about the larger bills, they shut it doen because it costs them money each time you dial it…. nice….

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