Natural gas service is out for about 200 customers in the Mount Joy Borough area of Lancaster County. UGI Gas Service says the disruption is due equipment failure. The company says it is working as quickly as possible to restore service.
In order to complete repairs UGI will turn off natural gas service into any customer’s property that has its natural gas meter located inside the building. In cases where there is an outdoor meter or service valve, UGI will shut off natural gas at that point.
The affected homes are in the following blocks in the borough:
- 100-200 blocks of East Donegal Street
- 000-200 blocks of Columbia Avenue
- 000 block of Marietta Avenue
- 100-300 blocks of South Market Street
- 100-400 blocks of Delta Street
- 100-200 blocks of School Lane
- 200-300 blocks of Pinkerton Road
Customers who are in their homes when Company field crews arrive will assist UGI in more quickly restoring service. If UGI needs to enter a home to shut off natural gas and the homeowner is not present, UGI personnel are being assisted by fire, police and other emergency personnel.
Once natural gas service is restored, UGI will visit all homes affected to turn on natural gas service and re-light appliances. Under no circumstances should a customer attempt to turn their natural gas service back on their own. UGI expects to work through the afternoon and evening hours to restore natural gas service by to all affected customers. Customers can call UGI at 1-800-276-2722 for additional information restoration of natural gas service to their property.