Hearing aid fitter shut down in Hanover, New Oxford

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Attorney General Kathleen G. Kane announced today that a preliminary injunction has been issued prohibiting Timothy J. Rooney of New Oxford from the sale, fitting or adjustment of hearing aids.

In addition, the Office of Attorney General will be seeking restitution for all of Rooney’s victims.

Rooney was a registered hearing aid fitter in Pennsylvania, but his registration was suspended for five years by the Department of Health last August following an investigation into consumer complaints. His registration was later revoked for violating the five-year suspension agreement.

The Office of Attorney General in March issued an advisory after receiving additional complaints, warning consumers that Rooney continued to operate. The consumer complaints involved not refunding a customer who never received the hearing aids he ordered and not accepting the return of ineffective hearing aids from another customer.

Rooney had offices at 380 Lincoln Highway East, New Oxford, Adams County; Grandview Plaza, Suite E, 1446 Baltimore St., Hanover, York County; and his residence at 2230 Oxford Road, New Oxford.  He operated under the names of American Hearing Aid Centers and American Hearing Aid Centers Inc. Rooney also called on consumers in their homes and at senior care facilities. According to the complaint filed by the Commonwealth, Rooney was registered as a hearing aid fitter with the Department of Health from April of 1999 until April 15, 2013. He was registered to operate out of his home. He had two other offices, one at 380 Lincoln Highway East, New Oxford,  and Grandview Plaza, Baltimore Street, Hanover. The Hanover office was never registered, according to court documents.

Rooney operated the businesses under the names American Hearing Aid Centers, Inc., and American Hearing Centers, Inc.  However, the complaint states Rooney never had his business incorporated and that the names were in use by other parties. Rooney never registered as a hearing aid dealer. He never registered the business names as ficticious names, and therefore did business under false or assumed name .

Rooney gave up his license to operate in Maryland in 2008, rather than appear before a state board for charges of unprofessional conduct.

Consumers are asked to contact the Office of Attorney General if they have had any business dealings with Rooney since Aug. 21, 2013. Complaints can be filed with the Health Care Section by calling 1-877-888-4877 or filing a complaint online at www.attorneygeneral.gov.

The Office of Attorney General offers the following tips for consumers looking to purchase hearing aids:

  • Unless you have scheduled an appointment, hearing aid professionals typically will not come to your home.
  • Ask for identification and to see a current registration – you can contact the Department of Health at 717-783-8078 to verify that hearing aid fitter or dealer is currently registered.
  • Be wary of a request to meet at an office outside normal business hours, or an office that appears to be closed for business.
  • Before purchasing a hearing aid, you must be given a complete hearing test, and the opportunity to see a medical doctor about your hearing loss or to decline your right to do so in writing.
  • When you purchase a hearing aid, you must receive a written disclosure agreement with all fees itemized, a receipt and a 30-day guarantee.
  • Be wary of any hearing aid fitter selling used or “demonstration model” aids.
  • If you are not receiving hearing aids you ordered or that were sent for repair, you can contact the hearing aid manufacturer directly.

2 comments

  • Carolee Gray

    I went there and had a hearing aid ordered my insurance company paid it in full and he left town. I never received it or heard from him again. If you can help me please let me know thanks

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