For years, a mail carrier has damaged and improperly delivered a woman’s mail, until she caught the mail carrier in the act!
She then posted the video to Facebook and got results!
“I thought – I’m gonna see what he does with this book – and sure enough, that’s how the video happened,” Susan Howard Perry explained to FOX4KC.
The new manager over her post office saw the video and came to her door to apologize.
Stacy St. John from the U.S. Postal Service released a statement regarding the incident that reads:
“The Postal Service condemns, in the strongest possible sense, the actions of any employee who mishandles mail or packages. An investigation into the incident is underway and if this video is accurate, then the behavior on the part of the employee shown in the video is not only unacceptable to the Postal Service, it threatens to tarnish the reputation and high level of trust that the vast majority of our employees work so hard to uphold. We have reached out to the customer to apologize and want to assure the public that we take such incidents seriously and are taking all appropriate steps to address it and ensure it does not happen again.”