Ware, United Kingdom — A young girl will have permanent scarring because of her cellphone case, according to the girl’s mother.
Olivia Retter, 9, went to bed with her iPhone 5c next to her and woke up in pain.
“She woke up in the middle of the night and came into my room and said her leg was hurting. I just thought she was being silly and sent her back to bed,” her mother, Karly Retter, told The Telegraph.
“Then in the morning I saw this awful burn on her leg,” Retter said. “I was so shocked a phone case could do that. Doctors have said it is a severe chemical burn and she will be scarred for life. I can’t believe it. She will have a scar in the shape of a phone on her leg.”
Karly Retter made a Facebook post warning others about the cellphone case saying:
This case is full of acid and if it cracks it will cause 3rd-2nd degree burns this is the damage it has caused my daughter and she will be scarred for life.
The post has been shared over 48,000 times.
The case comes from New Look, and Retter said she called the retailer’s customer service department and has not received a response.
“New Look has spoken with the customer involved and takes complaints of this nature extremely seriously,” a spokesman for the store said. “In line with our health and safety procedure, we have now instructed all stores to remove the product in question from the shop floor with immediate effect.”
