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National & World News
03/19/13

More Cruises Canceled

Carnival Cruise lines says it will cancel another ten cruises on the troubled Triumph.  The vessel made headlines last month when passengers were stranded for days without power.  Carnival says the ship won’t be ready until June.  Customers who booked the now-canceled cruises will receive a refund.

National & World News
02/20/13

Class Action Suit Filed

A class action lawsuit has been filed in the case of a Carnival cruise ship that was stranded in the Gulf of Mexico for several days.  The lawsuit was filed on behalf of more than a hundred passengers aboard the Triumph which was disabled after a fire broke out in the ship’s engine room.

Carnival Cruise Ship Triumph DockingBy Mike M. Ahlers and Sandra Endo, WASHINGTON (CNN) — The fire that crippled the Carnival cruise ship Triumph started with a leak in a fuel-oil return line connected to the ship’s No. 6 generator, the U.S. Coast Guard said Monday.

Leaking oil hit a hot surface, starting the fire, said Teresa Hatfield, the lead investigator for the Coast Guard. Hatfield said there was no indication the leak was intentional.

Hatfield said the investigation will last for several months. The Coast Guard said it has conducted 21 interviews with passengers and crew members since last Thursday, when investigators boarded the ship while it was still at sea.

Hatfield said the oil return line is one of the items that is routinely inspected, but she did not say when it was last inspected or describe its condition at that time. She praised the crew for doing a “very good job” containing the fire.

The Triumph was on the third day of a planned four-day cruise from Galveston, Texas, to Mexico when the fire broke out and brought the trip to a halt. It was carrying more than 4,200 people, including 3,100 passengers. The Triumph was eventually towed into port in Mobile, Alabama, Thursday night, and the last passengers disembarked Friday.
CNN’s Jim Barnett contributed to this report.

Cheers of joy and relief from the passengers of the Carnival Triumph as it pulled into Mobile, Alabama Thursday night.

It was the end of the harrowing five-day ordeal without power, plumbing and limited food following a fire in the engine room.

Only time will tell the impact on the Carnival cruise company, but local travel agencies are beginning to feel it.

“We did have one client call in and cancel a Carnival trip that they had planned later for this year,” said Courtney Bailey, customer relations director for Travel Time and Bailey Travel.

Bailey stresses that cruising is one the safest ways to travel, more than 20 million people took cruises in 2011.

“I don’t foresee this hitting the cruising industry really hard,” she said. “Carnival is going to take a bad rap for a while for this. I definitely think they’re going to take a thorough analysis of the situation that happened and I foresee if taking months for them to investigate so that this never happens again.”

Every cruise passenger signs a lengthy ticket contract. A clause in the contract limits the cruise lines liability if something goes wrong aboard the ship. But FOX43′s legal analyst Steven Breit said these passengers still have a shot in court, if they chose to go that route.

“At best, what would have to be shown, is that Carnival Cruise acted with gross negligence or malice in how they not only handled the situation, but how the situation occurred,” he said.

Breit said the laws also differ depending on where the ship was located when the incident happened and where it’s registered.

For now, Carnival is offering passengers a full refund, plus $500, expenses to get home and credit for a future cruise.

By Michael Pearson. Lateef Mungin and Steve Almasy, (CNN) — What are the odds of this?

Passengers fleeing the crippled cruise liner Carnival Triumph aboard a charter bus to New Orleans found themselves stuck — again — when the bus taking them from Mobile, Alabama, broke down Friday morning on the side of the highway.

“You wouldn’t think after the ship nightmare, that on the bus ride to New Orleans, the bus would break down,” Carnival passenger Jacob Combs said Friday, after the bus finally arrived in New Orleans.

But it did. About 45 minutes into the drive, passengers heard a loud popping sound, Combs said. The bus pulled to the side of Interstate 10, and waited about 45 minutes until a replacement bus arrived. Carnival officials confirmed the breakdown.

It was yet another indignity for some of the long-suffering passengers of the stricken ship, who endured five long days aboard the ship with little power and few toilet facilities after a fire Sunday knocked out propulsion and many other systems. Their return to port, already achingly slow, was delayed Thursday within sight of shore when a tow line broke.

The Triumph finally pulled into port in Mobile late Thursday night, passengers cheering and waving towels in celebration. The last passengers got off early Friday morning. Some stayed overnight in Mobile before boarding buses to New Orleans or Texas.

All were happy to be back on land. A few even kissed the pavement.

“It was horrible. Horrible,” passenger Janie Esparza told reporters. “The bathroom facilities were horrible and we could not flush toilets. No electricity and our rooms were in total darkness. Honestly, think that this ship should have ever sailed out.”

Other passengers said the cruise staff made things bearable.

“The situation we were in was a terrible situation, and there were a lot of frustrating and horrible things to deal with,” said passenger Joy Dyer, wearing a Triumph bathrobe with “Float Trip 2013″ scrawled on the back.

“But what we were in awe of the entire time was the crew that was completely unselfish,” she said. “They served us with smiles, and served us in ways that are truly unthinkable, the things they had to do for us, yet they did it with smiles.”

Passengers arriving Friday in New Orleans, Galveston and Houston, were able to pick up flights home or retrieve cars that some had left in Galveston, where the cruise originated.

Shipyard next for Triumph

The Triumph itself was being moved Friday to a shipyard at Mobile’s port where it could be repaired. Carnival has canceled more than a dozen of the ship’s planned voyages.

The Triumph was in the third day of a planned four-day cruise when a fire in an engine room left the vessel with no propulsion, listing to the side, drifting in Gulf of Mexico currents. It was carrying more than 3,200 passengers and nearly 1,100 crew members.

The power outages put many toilets out of order. Some commodes overflowed, splashing the floors with waste as the ship listed and sending urine and feces sloshing across floors and down hallways, passengers reported.

“It runs down the walls from one floor to the next. It’s running out of somebody’s bathroom out into the hallway all the way across,” passenger Larry Poret said.

Other passengers reported long lines waiting for food, water shortages and widespread boredom. Many passengers took to sleeping in hallways or even outside to escape the odors and heat below decks.

Passengers passed the hours playing cards, walking the deck and going to see what was happening on other areas of the ship, Poret said.

They set up charging stations to help their fellow passengers juice up cell phones and other devices, he said.

Carnival CEO Gerry Cahill met reporters before the ship pulled in and said the company was sorry.

“We pride ourselves in providing our guests with a great vacation experience, and clearly we failed in this particular case,” he said.

The beleaguered CEO then went on the ship as passengers departed and delivered another apology.

But for some, like passenger Norma Reyes, it was too little too late.

“The hallways were toxic,” said Reyes, who said she would never go on a Carnival cruise again. “Full of urine. It was horrible. If that ship caught on fire, and they had not contained it where would we be? Floating in the ocean or dead.”

Others were more forgiving.

“They did a good job of managing expectations,” said Brett Klausman. “The information that trickled out was probably well-thought-out to kind of keep people safe and calm.”

The final trip home

Carnival promised an army of about 200 employees would take care of its passengers once they cleared customs.

The cruise line said it had reserved about 100 motor coaches, more than 1,500 New Orleans hotel rooms, multiple charter flights from New Orleans to Houston on Friday and transportation from Houston to Galveston.

Carnival officials had initially planned to tow the ship to a Mexican port, but after Gulf currents pushed it farther north before tugboats could take control, and considering that 900 of the passengers do not have passports, the company decided to take the Carnival Triumph to Mobile instead, where it can be repaired.

The cruise line said it would give each passenger $500, a free flight home, a full refund for their trip and for most expenses on board, as well as a credit for another cruise.

The Coast Guard and the National Transportation Safety Board launched an investigation into the cause of the engine room fire. Because the Carnival Triumph is a Bahamian-flagged vessel, the Bahamas Maritime Authority is the primary investigative agency.

Travelers have few options for compensation in these cases, other than what the cruise line is already offering, according to travel expert Jason Clampet of Skift.com, a travel website.

“The passengers on the ship aren’t going to have a great deal of recourse when they get home,” he said. Travel “insurance really doesn’t cover this sort of thing. Their trip wasn’t interrupted and they aren’t incurring extra expenses … so they can’t be compensated that way.”

Still, there’s no denying that the fire and resulting bad PR will hurt Carnival.

“It’s a terrible sight, thinking of people trapped on a ship with limited food and filthy conditions, so I think people will think twice about taking a cruise,” Clampet said.

Previous problems

The fire is at least the second problem for the ship since late January, when it had an issue with its propulsion system, according to a notice posted on the website of Carnival senior cruise director John Heald.

It’s also not the first fire to disable one of the cruise line’s ships.

In 2010, the Carnival cruise ship Splendor lost power after an engine room fire, leaving it drifting off the Pacific coast of Mexico. The USS Ronald Reagan ferried 60,000 pounds of supplies for the ship’s passengers and crew as the ship was towed to San Diego.

After this ill-fated cruise, the Carnival Triumph won’t host vacationing passengers until at least mid-April. Carnival has canceled a dozen voyages scheduled between February 21 and April 13. That makes a total of 14 scratched trips. The cruise line already had eliminated voyages slated for February 11 and February 16.

Leonara Chavez and David Zambrano were on the Splendor when it lost power in 2010. They said watching coverage of the Triumph passengers’ ordeal was “like looking in a mirror.”

“It’s like deja vu,” Chavez said.

She said they took the free cruise offered by Carnival after the 2010 debacle. Despite walking the halls of the ship recounting things that had happened, she said they were determined to enjoy the trip.

But what happened aboard the Triumph, she said, has sealed their decision when it comes to cruising: They won’t be going again.

CNN’s Sandra Endo, Rich Phillips, Tom Watkins, Chandler Friedman, Victor Blackwell, Tristan Smith, Joe Sutton, Mike Ahlers, Dave Alsup, Sandra Endo, Chuck Johnston, Esprit Smith, Greg Botelho, Katia Hetter and Marnie Hunter contributed to this report.

(CNN) — It’s almost, but not quite, over for the 4,229 passengers and crew stuck on a filthy, disabled cruise ship limping back to port five days after it was due. cruiseThe Carnival Triumph was inching toward Mobile, Alabama, on Thursday afternoon, and then a tow line linking it to the lead tugboat broke.

cruise

“It looked like a whip in the water,” passenger Darryl Malone said, adding he was being told to get off the deck via an announcement broadcast throughout the ship. “They’re telling us to go inside, not look overboard because one of the towlines broke.”

Just before 3 p.m (4 p.m. ET), the line was repaired and the ship was moving again, the cruise line said.

Before the break, passengers on ship were thrilled to be nearing port. “I don’t know how much more we could have took,” passenger Larry Poret said via cell phone. Poret was aboard with his 12-year-old daughter, Rebekah, who said the ordeal has been “really, really difficult.”

Thanks to CNN cameras aboard a helicopter circling the crippled ship, Rebekah’s mother, Mary Poret, was able to see her daughter for the first time in six days.

“It’s excellent, I’m very happy,” Mary Poret said. “I’m so excited to see her and she’s so excited to see me,” Rebekah said. “I can’t wait to get back.” “We see land right now,” she said. “Yay! It’s just going to get bigger,” Mary Poret answered.

The relief was immense, especially in light of the frightening call Poret received from her daughter about 30 hours after the fire. “She was hysterical, crying hysterically. She was scared. She don’t know what was going to happen next,” Mary Poret said. “And what broke my heart the very most was her saying, ‘Mommy, I don’t know if I’ll ever see you again,’ and that’s really hard to hear from your 12-year-old daughter.”

A pilot ship raced toward the Triumph as it neared Mobile Bay. Officials have given various predictions on when the ship will dock, with the window covering from 9 p.m. to 11 p.m. (10 p.m. to midnight ET). Once the ship ties up at the dock, it will take up to three hours to get everyone off, Carnival Vice President of Revenue and Planning Terry Thornton said. U.S. Customs and Border Protection officials, Coast Guard members and a Carnival team were expected to board the ship before it arrived in port to help speed efforts to get passengers off as quickly as possible, he said. Some families gathered at the Alabama Cruise Terminal, far from where the ship was originally supposed to dock in Galveston. Marissa Jenks said her family reported they had a hot meal Thursday morning and crew members were trying to clean up the ship as it neared port.

Adam Buck, a spokesman for the city of Mobile, said about 75 people were waiting for their loved ones. Family members who spoke to CNN said they had come from Kentucky, Louisiana and Texas. Some had come in as early as Wednesday but the bulk of people arrived Thursday afternoon, with each hour bringing a few more cars. No hot water, air conditioning on Triumph Girl on ship asks mom for McDonald’s Most of the anxious families couldn’t bear the thought of their relatives being on a bus for hours and had gotten hotel rooms in Mobile where the homecoming would include a long shower and a meal. Helicopters hovered over the Triumph, possibly delivering more supplies to the 3,143 passengers and 1,086 crew members trapped on the ship since the fire Sunday off the coast of Mexico left the vessel listing to the side and drifting in Gulf of Mexico currents.

Larry Poret confirmed reports of dire conditions aboard the ship, saying urine and feces streamed in the halls and down walls after toilet facilities failed, soaking the mattress of a friend of his who was sleeping in a hallway. Emergency power failures caused section doors to slam shut, panicking some passengers who had no idea what was happening. “We definitely are not adequately informed,” Poret said. Boredom and stress Poret said toilets on the ship worked on and off, but were too inconsistent to trust. He said waste tipped out of some commodes and sloshed across floors as the ship listed to the side. “It runs down the walls from one floor to the next. It’s running out of somebody’s bathroom out into the hallway all the way across,” he said. Long lines for food and frequent delays were constantly aggravating, he said. “Here we are looking for hope that, hey it’s 6 o’clock, it’s going to get better,” he said. “And 6 o’clock comes and goes and all of a sudden an announcement at 8, ‘Hey, we’re running behind schedule.’ Well, no joke.” The incident aboard the ship scared Poret’s daughter and a friend taking the cruise with her, Poret said. “As soon as you get them calmed down, the electric goes out and doors start slamming shut,” he said.

During less stressful times, passengers passed the hours playing cards, walking the deck and going to see what was happening on other areas of the ship, Poret said. Passengers set up charging stations to help their fellow passengers juice up cell phones and other devices, he said. Poret and his daughter said they just wanted to sleep through the ordeal. “When we wake up I ask myself and my dad, ‘Can I go back to sleep again,’ because I want another day to pass so bad,” Rebekah said. Aboard the cruise ship? Share your story with CNN iReport A ‘floating petri dish’ Jorge Rodriguez, a doctor of internal medicine, said the sordid conditions on board make the Triumph a “floating petri dish.” “So far, there hasn’t been an outbreak of anything, but … it’s in the Gulf. It’s warm,” he said. “You don’t have sanitary conditions, so hopefully they’ll get back to shore … before anything breaks out.” Raw sewage is a major health risk, Rodriguez said, but respiratory infections could also spread quickly. Spoiling food could unleash E. coli bacteria, salmonella and other types of food poisoning. “People on that cruise need to be careful for the next day to couple of weeks,” he said. “They may have contracted something that’s just sort of festering under the surface and won’t come to full-blown infectious status for the next couple of weeks.” Carnival promises an army of about 200 employees will take care of its passengers once they clear customs.

Passengers can board buses to Galveston, where the cruise originated, or to nearby Houston, or spend the night in a hotel in New Orleans. Carnival said it has reserved and arranged approximately 100 motor coaches, more than 1,500 New Orleans hotel rooms, multiple charter flights from New Orleans to Houston on Friday and transportation from Houston to the Port of Galveston so that guests may retrieve their cars if they drove to the port. Carnival officials had initially planned to tow the ship to a Mexican port, but after Gulf currents pushed it farther north before tugboats could take control, and considering that 900 of the passengers do not have passports, the company decided to take the Triumph to Mobile instead.

Compensation for travelers Thornton said conditions had improved on the ship, which he said is in “excellent shape” and would be “fully provisioned” by the time it reaches port. The cruise line said it would give each passenger $500, a free flight home, a full refund for their trip and for most expenses on board, as well as a credit for another cruise. Brent Nutt, whose wife, Bethany, is on the ship, said it’s not worth it. “First of all, we only paid $350 for her to go on this cruise. Her safety and her well-being are worth a whole lot more than $350,” he said. And the free stuff? “I promise you, none of my family members that are on there will probably ever, ever take another cruise,” he said.

The Coast Guard and the National Transportation Safety Board launched an investigation into the cause of the engine room fire. Because the Carnival Triumph is a Bahamian-flagged vessel, the Bahamas Maritime Authority is the primary investigative agency.

(CNN) — Kim McKerreghan stood in the dark at dockside in the Port of Mobile early Wednesday, worried sick about her 10-year-old daughter and her ex-husband, both passengers on the distressed cruise ship being towed there.

carnival-shipHer daughter, Allie Taylor, called her in a panic Sunday after a fire broke out in the Carnival Triumph’s engine room.

Automatic sprinklers extinguished the blaze but the flames paralyzed the ship’s propulsion system, leaving it temporarily marooned in the Gulf of Mexico, subject to the whims of wind and sea currents.

“Mommy, it’s so scary,” McKerreghan said her daughter told her. “I want to come home.” McKerreghan fought back tears as she recalled the conversation. “Just come get me,” her daughter begged her.ip

The cell phone signal was bad, and they ended the call, leaving the mother from Lufkin, Texas, feeling helpless. “I wanted to have a meltdown,” McKerreghan said. “I’m going to have that moment here,” she told CNN’s Victor Blackwell at the Alabama port.

Two tug boats are dragging the nearly 900-foot, 14-story Triumph at a jogger’s pace to the harbor, where Carnival hopes to return 3,143 passengers and 1,086 crew members to freedom on Thursday, the cruise line said.

The convoy was approximately 160 nautical miles from port around 9 a.m. Wednesday, on track to arrive at the Mobile dock approximately between 2 p.m. and 3 p.m. Thursday, according to an official briefed on plans for the recovery of the ship.

The Triumph is expected to navigate the “safety fairway,” or the corridor into Mobile Bay, late Wednesday night, bringing it, around 8 a.m. Thursday, to the point where a pilot from the Port of Mobile will board the ship and guide it to dock, the same official told CNN.

Mobile Infirmary Health Services has offered to set up a triage unit at the port, in case any debarking passengers need medical assistance, Alabama Cruise Terminal General Manager Sheila Gurganus said Tuesday.

Then, after what Gurganus predicted would be “easy access out the door of customs with your luggage,” Carnival will try to take care of its passengers on land.

The cruise line has reserved more than 1,500 hotel rooms in Mobile and New Orleans, about a two-hour drive away, for Thursday night. In addition, Carnival has arranged for more than 20 chartered flights on Friday to ferry the stranded vacationers to Houston, the closest major city to the cruise’s origination point, Carnival President Gerald Cahill has said.

Unsanitary conditions

The cruise ship left Galveston, Texas, for a Caribbean tour last week and was scheduled to arrive back there Monday.

That day, McKerreghan’s ex-husband, stranded at sea, phoned to say the sanitary situation had already begun to deteriorate on board the Triumph.

“He said that the conditions have gotten so bad that they’re asking them to use the restroom in bags, and they were eating onion sandwiches,” McKerreghan said.

The call was the last she has heard from them.

Much of the ship’s electrical power went down in the fire, causing widespread malfunctions, including taking out sanitary systems.

Passengers have reported sewage sloshing around in hallways, flooded rooms and trouble getting enough to eat.

“It’s disgusting. It’s the worst thing ever,” passenger Ann Barlow told CNN.

“From what I understand, they’re walking around in a lot of urine and fecal matter, and the sewers are backing up,” McKerreghan said. Her doctor gave her antibiotics to give her daughter as soon as she gets on land. A checkup will follow as soon as possible.

Passenger Jet Hilton from Crawfordsville, Indiana, has relied on her sense of humor to get through the ordeal, her sister Jennifer Stanfield told CNN affiliate WTHR.

Four thousand people on a stranded ship can’t flush, Hilton jokingly messaged Stanfield to vent about the stench on board.

Carnival has said that most of the Triumph’s 23 public restrooms and some others are working. But with the large number of people on board, they will at least have to stand in line.

Other inconveniences

Hilton stood in line for three hours waiting for something to eat, her sister said.

“People ahead of her hoarded food,” Stanfield said. “By the time she got up there, all she could get was a hamburger and some waters.”

Hilton and 20 of her girlfriends booked the cruise to celebrate one of their birthdays.

She is a former cheerleader, Stanfield said, and is doing what she can to keep her group’s spirits up.

The fire also cut power to air conditioning, and the ship is very hot, Stanfield said. Passengers are flocking to the deck for fresher, cooler air.

The crew has higher priorities to fulfill than cooling cabins with what electricity the ship does have.

“They have to make sure there’s adequate power to keep the ship from sinking or burning further,” said Dr. Richard Burke from the University of New York Maritime College.

The fire also knocked out the ship’s stabilization system, causing it to list, Burke said.

“There’s time when the ship is leaning pretty hard, and you’re worried you’ll flip,” said passenger Donna Gutzman.

Bad luck before

The fire is at least the second problem for the ship since late January, when it had an issue with its propulsion system, according to a notice posted on the website of Carnival senior cruise director John Heald.

In 2010, the Carnival cruise ship Splendor lost power after an engine room fire, leaving it drifting off the Pacific coast of Mexico. The USS Ronald Reagan ferried 60,000 pounds of supplies for the ship’s passengers and crew as the ship was towed to San Diego.

The cruise company apologized for the current conditions on board the Triumph and said it was using its full resources to help the passengers.

“No one here at Carnival is happy about conditions on board the ship,” said Carnival CEO Gerry Cahill Tuesday. “We are very sorry about what is taking place.”

Damage control

Passengers will get a free flight home, a full refund for their trip and for most expenses on board, as well as a credit for another cruise, Carnival said.

The Coast Guard and the National Transportation Safety Board launched an investigation into the cause of the engine room fire. Because the Carnival Triumph is a Bahamian-flagged vessel, the Bahamas Maritime Authority is the primary investigative agency.

McKerreghan drove over from Texas together with a friend, Mary Poret, whose 12-year-old daughter Rebekah is on board, with Poret’s ex-husband.

Poret also received a frightening call from her daughter after the fire and feared they may never see each other again. “I will grab her, hold her in my arms and not want to let go,” she said.

Though the ship is not expected to arrive until after noon Thursday, they don’t mind the wait. They’d rather be a day early than two minutes late.

(CNN) — Ewwwww.

That about sums up how people are describing conditions aboard the Carnival Triumph Tuesday as tugboats slowly drag the stricken cruise ship toward Alabama — and freedom for its 3,143 passengers.

Some passengers report sewage sloshing around in hallways, flooded rooms and trouble getting enough to eat after a fire in the ship’s engine room Sunday left it drifting in the Gulf of Mexico. Passengers dragged their mattresses onto the ship’s open deck to stay cool and get away from the nasty smells inside.

“The odor is so bad, people are getting sick and they’re throwing up everywhere,” Brent Nutt, whose wife is aboard the ship, said Tuesday.

But not all passengers share the same dire view of the situation.

A poster on the cruising forum cruisecritic.com said her sister reported passengers have enough food and are “enjoying the extended vacation.”

The fire is at least the second problem for the ship since late January, when it had a problem with its propulsion system, according to a notice posted to Carnival Senior Cruise Director John Heald’s website.

The company also recently repaired one of Triumph’s alternators, the company said Tuesday.

However, there’s no evidence the alternator problem and the fire are linked, cruise line spokesman Vance Gulliksen said Tuesday.

Sunday’s fire aboard the Triumph came as it steamed about 150 miles off Mexico’s Yucatan Peninsula on the way back to Galveston, Texas. The ship was on the third day of a four-day cruise.

“We all woke up and panicked,” passenger Donna Gutzman told CNN affiliate KPRC. “A couple other alarms went off and we started seeing smoke.”

Triumph’s automatic fire extinguishing system kicked in and soon contained the flames, and no injuries were reported, Carnival said.

But the fire knocked out the ship’s propulsion system and left the vessel slowly drifting in the Gulf until a second tugboat arrived Tuesday, joining one that had come earlier.

The two boats are now towing the Triumph at about 6 knots (6.9 mph). The ship is expected to arrive in Mobile, Alabama, on Thursday, Carnival officials said.

Passenger Ann Barlow said the staff was doing a good job, but that flooded rooms, hot, humid conditions, long lines for food and overwhelming odors were making things tough for passengers.

“It’s disgusting. It’s the worst thing ever,” she told CNN Monday.

Barlow’s husband, Toby, said she told him there was “sewage running down the walls and floors” with passengers being asked to defecate in bags and urinate in showers due to the lack of functioning toilets. The air conditioning is also out.

But things were getting better, according to Nutt and Gulliksen.

Nutt said his wife tells him the boat isn’t listing as much as it was Sunday, when she called worried she was going to die.

Gulliksen said Tuesday that cabins have running water — cold only — and some toilets are working in public areas and some cabins. The ship’s poolside restaurant was open until 10 p.m. Monday night and reopened again at 7 a.m. Tuesday.

And, he said, “Carnival Triumph’s entertainment staff has planned various activities to keep guests entertained.”

Carnival has also brought meals aboard from two other cruise ships, the cruise line said Monday. Earlier, Carnival said in a statement that hot coffee was available, among other options.

“All our guests are safe, and we’re doing everything we can to make them as comfortable as possible,” Carnival CEO Gerry Cahill said Monday night. “We’re terribly sorry for the inconvenience, discomfort and frustration our guests are feeling.”

In addition to the two Carnival ships that have brought supplies, the U.S. Coast Guard cutter Vigorous is steaming nearby.

The Triumph is “in deep water and not near any hazards to navigation,” said Cmdr. Greg Magee, commander of the Vigorous.

Carnival initially planned to tow the ship to Progreso, Mexico, but strong currents that pushed it 90 miles north by Monday night prompted the decision to move the ship to Mobile instead. The change will also make it easier on the 900 passengers who don’t have passports, the cruise line said.

Passengers will get a free flight home, a full refund for their trip and most expenses aboard, and a credit for another cruise, Carnival said.

The incident has forced Carnival to cancel the ship’s next two departures, refund bookings for those trips and offer those passengers discounts on future cruises.

In 2010, the Carnival’s cruise ship Splendor lost power after an engine room fire, leaving it drifting off the Pacific coast of Mexico. The USS Ronald Reagan ferried 60,000 pounds of supplies for the ship’s passengers and crew as the ship was towed to San Diego.

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