Patient Steals Other Patients’ Info in Lancaster: Free ID Protection Offered to Affected Patients

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A patient at Crooked Oak Family Medicine stole a document containing personal information about some of the practice’s other patients on February 5, 2013.

The patient was the facility for an appointment. While he was there, he grew agitated and disruptive. According to a press release issued by Lancaster General Medical Group, the patient was taken into the office of the practice manager to calm him down. The patient grabbed a stack of papers from the manager’s desk and ran out of the building before practice personnel could stop him. LG Health Security notified Manheim Township Police and several attempts were made to retrieve the document from the patient. He did not return the document.

The document stolen included patient names, genders and dates of birth, whether they had received certain cancer screenings such as a mammogram, colonoscopy, etc., whether a pediatric well child-care visit had been conducted and whether they received the pneumococcal vaccination.

Lancaster General Medical Group says the document did not contain Social Security numbers, addresses or credit card information and that there is no evidence the patient information has been misused.

Lancaster General Medical Group says office policies and procedures are being reviewed to prevent a similar incident in the future.

LGMG is offering 12 months of free, identity theft protection services to any Crooked Oak Family Medicine patient whose information was included in the stolen document. The services include credit monitoring, access to fraud resolution representatives, and more.

Patient questions regarding this incident can be directed to ID Experts at 1-866-833-7924.


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