Courtesy: Royal Caribbean International
On Monday, May 27, Grandeur of the Seas experienced a fire in the mooring area in the aft of the ship. Unfortunately, due to the time needed to repair the damage caused by the fire, it is necessary to cancel Grandeur of the Seas’ next six sailings. The ship is expected to return to service with the July 12 sailing. Grandeur of the Seas’ cancelled sailings include:
May 31, 2013
June 7, 2013
June 14 2013
June 21, 2013
June 28, 2013
July 5, 2013
We are deeply sorry for this unexpected development in our guests’ upcoming vacation.
Royal Caribbean International will provide guests booked on a cancelled sailing with a full refund. Refunds will be processed back to the original form of payment. Guests who would like apply their refund towards a reservation on a future sailing should do so prior to June 14. These guests should contact their travel agent, or they may contact us at 1-888-824-0012 before June 14.
Royal Caribbean International will also provide these guests with a future cruise certificate for 25% of the cruise fare paid. This certificate may be used for a future cruise on Royal Caribbean International.
A dedicated telephone hotline has been established for guests on these sailings. Guests may call us at 1-888-824-0012 in the U.S. or +1-408-916-9000 internationally or keep up to date on our website.