UGI crews restore service to hundreds of customers in Lancaster County in bitter cold

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In the middle of brutal temperatures unseen in Central Pennsylvania in nearly two decades, some UGI customers in Lancaster County were without heat for much of Tuesday.

UGI crews worked throughout the day and into the night to restore gas service to hundreds of homes in the Millersville-Manor Township area.

Neighbors in the Manor Oaks subdivision in Manor Township gathered in the cold to discuss a huge problem in the subzero temperatures, a lack of heat in their homes.

“I picked up my wife from work at 1:30, when I came home, the house was like, 60 degrees at three o’clock, so, we have a problem,” said Jeff Miller.

Miller’s house was one of more than 500 UGI customers in Millersville and Manor Township affected by a low gas pressure problem, brought on by high demand and the freezing cold temperatures.

UGI crews came out to 330 of those homes to turn off the gas mains so that they could fix the problem.

Meanwhile, The Red Cross set up a warming station and shelter at the Central Manor Church in Washington borough.

“For residents to get out of the cold, to be able to come in, have warmth, be able to have something to eat,” said Travis Schell, an emergency services coordinator for the Red Cross. “Something to drink warm, and just be able to relax until UGI can get the issue fixed.”

While waiting for UGI to return and re-ignite their pilot lights, many chose to stay put.

“We have a few space heaters on, and stuff, but it really isn’t that big of a deal, all things considered,” said Kip Webster.

“We’ve got relatives in town, so if it’s too bad, they have electric heat, so we might just go over there for the night if it’s too bad,” Miller said.

A UGI spokesman said all of the affected homes had their gas service restored by 11 p.m.

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