Employee’s act of kindness caught on tape

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LOUISVILLE, Ky. — An act of kindness doesn’t have to be big… to make a difference.

Something as small as a few minutes — and compassion for another person.

A Qdoba restaurant in Louisville seems to have more than its fair share of regulars, maybe because of the philosophy put into words by its general manager.

Jim Schroeder says, “It’s just not about making people’s food. It’s about what kind of positive impact can I have on somebody else’s day?”

Several weeks ago, a couple of regulars and an employee all crossed paths and maybe taught us all something about kindness.

Dr. David Jones  shot the video, but the story really belongs to Ridge Quarles and one of the customers he’d gotten to know over his five and a half years at the restaurant.

Ridge Quarles said, “She didn’t get to get out of her house very often, but whenever she did, she always told me, ‘Ridge, this is my most favorite place to eat.’

Ridge says he would see the woman from time to time, dropped off by a bus that helps people with disabilities.

“Sadly enough she has to sit outside the restaurant until someone notices her or another customer that’s coming in has to let her into the building.” Ridge says, “By now, she’s actually been in so many times that we know what she likes to eat.”

A taco salad with hot sauce and cheese for lunch, a burrito with hot sauce and cheese for dinner.

Ridge says that he, “Had helped her through line and sat her out in the lobby, got her a drink, got her utensils and got her utensils and napkin and kind of started to walk off and I was like, you know, ‘Is there anything else I can help you with?’ And she turned around and she was like, ‘sir, if you don’t mind could you help me eat?'”

Dr. Jones witnessed the interactions and he said Ridge, “Didn’t stop to think about well, should I help her, should I not, he just went over, put the gloves on and started feeding her.”

He was so impressed, he knew he had to get it on video, “I said, I don’t know, I think I’ll just send it out to some of my friends and say, ‘There’s still some good people in the world.'”

Ridge humbly says, “I mean, she needs help and if i wasn’t going to do it, no one was. Who else is going to do it?”

It only took Ridge a few minutes, but it’s had a lasting impact

“It seems to me that if everybody in the world would just use the little simple gift that they have to maybe benefit somebody else, think what the world would be like .” Said Dr. Jones.

Ridge has since left Qdoba to take a full time job elsewhere. Although he says in his time there, he’s gotten very close to some of the regulars.

He’s attended birthday parties … and was even invited to attend a wedding of two regular guests.