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SNAP recipients expected to experience planned, temporary EBT outages

DHS's EBT contractor, Conduent, is conducting these outages in order to upgrade systems and improve client services.
Credit: WPMT

YORK COUNTY, Pa. — The Department of Human Services is alerting SNAP recipients of a planned, temporary Electronic Benefits Transfer (EBT) outage. 

The service outages are expected to occur on both Oct. 12 and Oct. 14 between 3-9 a.m. 

The DHS's EBT contractor, Conduent, is conducting these outages in order to upgrade systems and improve client services. 

The brief outages will impact all EBT services, including point-of-sale EBT transaction processing, SNAP online shopping transactions and additional web services. EBT users will not be able to complete transactions during these times. 

EBT balance and transaction inquiries can be requested from Conduent at 888-328-7366. Applications for public assistance programs can be submitted online here.

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