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Penn State Health OnDemand offers FREE virtual COVID-19 screenings

Penn State Health OnDemand is staffed with Penn State Health providers 24 hours a day, seven days a week.
Credit: Penn State Health
Heather Secord, a licensed practical nurse for Penn State Health, explains to a patient in their car how she will be using a swab to test for the COVID-19 virus at the drive through area on Wednesday, March 18, 2020. This service on the Penn State Heath Milton S. Hershey Medical Center campus, is only for patients who have been virtually pre-screened through the COVID-19 screening module of the Penn State Health On Demand app.

HERSHEY, Pa. — Penn State Health announced Wednesday they are now offering FREE virtual screenings for COVID-19 through its telehealth service, Penn State Health OnDemand

Anyone with concerns that they may have COVID-19 may use Penn State Health OnDemand to talk directly with a provider who can evaluate their symptoms and make care recommendations, Penn State Health spokeswoman Barbara Schindo said in a press release.

Penn State Health OnDemand is staffed with Penn State Health providers 24 hours a day, seven days a week, Schindo said.

“It is critical for people who believe they may have COVID-19 to speak with a provider before going to any clinic, urgent care or emergency room,” said Chris LaCoe, vice president of operations at Penn State Health. “This service will screen patients from home, potentially eliminating the need to make a trip at all.”

To access this service, people can download the free Penn State Health OnDemand Virtual Visits app, available for both iOS and Android, or on their computer. Users can enroll by creating a free login and completing a personal profile. To connect with a provider for a free COVID-19 screening visit, users should select “Coronavirus Screen.” The screening visit is available for patients of any age.

Penn State Health has opened a drive-through COVID-19 testing site on the campus of Penn State Health Milton S. Hershey Medical Center only for patients that have used OnDemand and received an order for the test from a provider.

This drive-through is not open to the general public; patients must have a doctor’s order from the OnDemand app.

Penn State Health OnDemand also offers urgent care services for common illnesses. For this service, normal fees and co-pays apply.

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