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Phone outage affects 911 call centers in multiple Central PA counties

Cumberland, Adams, Franklin, and Perry counties appear to be affected by the outage, authorities say.
Credit: WPMT

FRANKLIN COUNTY, Pa. — UPDATE: Lumen Telecommunications released the following statement on Wednesday. 

".. 911 calls made by Pennsylvania residents in most of the areas surrounding Adams, Bedford and Butler Counties have been successfully rerouted and are being answered. Our technicians are still working hard to resolve a 911 service disruption for some customers in the areas surrounding Cumberland, Franklin, Junita, Perry and York Counties in Pennsylvania.”

Franklin County has a list of phone numbers for local Fire, Rescue and Police Departments on it's website

Previously: 

The outage also appears to be affecting portions of Cumberland and Adams counties as well.

Adams County residents can call (717) 854-5571 to report an emergency during the outage, county officials say.

Perry County is also affected, according to Richard T. Fultz, director of the county's Emergency Management Agency.

Previously

A phone outage in Franklin County has affected phone calls via land lines to the county's 911 center, the Department of Emergency Services said Wednesday.

The issue is affecting multiple phone lines, the department said.

Currently, the only means of contacting Emergency Services is via text messages to 911, the department said.

In the event of an emergency, callers are advised to use a cell phone and text their message to 911.  

Workers are attempting to fix the problem, the department said. 

The department will issue an update when the issue is resolved.

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